Subject: Ticket Assigned - Conversation with Tatto
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 15:10:24 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tatto Tatto                    Can I exchange items i bought online in store           06:56 PM, 13th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           06:57 PM, 13th Apr                   Mohammad                   We would like to inform you that in order to exchange your Max product you can visit and return the product to Max store and use your cash refund or Credit Note to buy a new product right away.           06:59 PM, 13th Apr                   Mohammad                   But note that you have 14 days from the order delivery/collection to return/exchange the items.           07:00 PM, 13th Apr                   Mohammad                   Is there anything else I can assist you with?           07:01 PM, 13th Apr                     Tatto                    The same item size  is not available online it’s out of stock           07:01 PM, 13th Apr                   Mohammad                   We request you to kindly visit the store to check the availability for the same.           07:05 PM, 13th Apr                   Mohammad                   Is there anything else I can assist you with?           07:07 PM, 13th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:09 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6057909