Subject: Ticket Assigned - Conversation with Celina
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 13:53:10 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Celina Celina                    Hello           05:38 PM, 13th Apr                     Celina                    Just want to follow up           05:38 PM, 13th Apr                     Celina                    This concern           05:38 PM, 13th Apr                     Celina                    Until nowi didnt received my orders           05:38 PM, 13th Apr                     Celina                    Can please check           05:39 PM, 13th Apr                     Celina                    To the courier           05:39 PM, 13th Apr                   Mohammad                   Good Evening Celina, Thank you for contacting Max, This is Khalid, I will be happy to help you.           05:40 PM, 13th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:42 P
 M, 13th Apr                   Mohammad                   We would like to inform you that your order is out for delivery again.           05:46 PM, 13th Apr                   Mohammad                   We have also forwarded your issue to the delivery team to expedite the delivery.           05:47 PM, 13th Apr                     Celina                    But until when do i have to wait           05:47 PM, 13th Apr                     Celina                    Now is 6pm           05:47 PM, 13th Apr                     Celina                    Suppose to receive yesterday           05:47 PM, 13th Apr                     Celina                    But the delivery guy called me once           05:48 PM, 13th Apr                     Celina                    Then he reschedule the delivery           05:48 PM, 13th Apr                   Mohammad                   Kindly note that our delivery team delivers the order till 10PM.           05:48 PM, 13th Apr                   Mohammad    
                If you do not receive the order till 10 you can contact us again and we will do the needful for you.           05:48 PM, 13th Apr                     Celina                    Ok           05:49 PM, 13th Apr                   Mohammad                   Is there anything else I can assist you with?           05:49 PM, 13th Apr                     Celina                    Please put as urgent           05:49 PM, 13th Apr                   Mohammad                   We have already put it on urgent.           05:50 PM, 13th Apr                   Mohammad                   We will again follow up with the team           05:50 PM, 13th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:52 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6057470