Subject: Ticket Assigned - Conversation with Jaison Paul
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 16:23:54 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jaison Paul Jaison Paul                    Hello           07:49 PM, 12th Apr                     Jaison Paul                    I have ordered some items yesterday which is supposed to be ready to pick up today.           07:49 PM, 12th Apr                     Jaison Paul                    But still it shows processing           07:50 PM, 12th Apr                     Jaison Paul                    Can you please check and update?           07:50 PM, 12th Apr                   Mohammad                   Good Evening Jaison, Thank you for contacting Babyshop. This is Khalid, I will be happy to help you.           08:01 PM, 12th Apr                     Jaison Paul                    Hi           08:02 PM, 12th Apr                     Jaison Paul                    I have ordered some items yesterday which is supposed to be ready to pick up today.           08:02 PM, 12th Apr                     Jaison Paul                    But still it shows processing           08:02 PM, 12th Apr                   Mohammad                   Please allow me a moment to check this for you.           08:04 PM, 12th Apr                   Mohammad                   Thank you for your patience.           08:06 PM, 12th Apr                     Jaison Paul                    No problem           08:07 PM, 12th Apr                   Mohammad                   We have checked and not able to found any details with your contact number.           08:07 PM, 12th Apr                   Mohammad                   We request you to kindly share with us your order id.           08:07 PM, 12th Apr                     Jaison Paul                    Really?           08:07 PM, 12th Apr                     Jaison Paul                             08:08 PM, 12th Apr                     Jaison Paul                    Thank you, we'll notify you when your order  9425928641 for Juniors Rocking Caterpillar wi... +2more item(s) is ready for collection from Centrepoint  Oasis Mall Sharjah.           08:09 PM, 12th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:11 PM, 12th Apr                     Jaison Paul                    Okay           08:11 PM, 12th Apr                   Mohammad                   Kindly note that we will forward the issue to the store team to make it ready for the collection on priority.           08:12 PM, 12th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:12 PM, 12th Apr                     Jaison Paul                    Actually i haven’t understood the issue here.           08:12 PM, 12th Apr                     Jaison Paul                    Please i need it tomorrow as it was mentioned the collection date is 12:04:2023           08:13 PM, 12th Apr                   Mohammad                   We will try to make it ready for the collection at the earliest.           08:21 PM, 12th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:21 PM, 12th Apr                     Jaison Paul                    Okay           08:21 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           08:23 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6049300