Subject: Ticket Assigned - Conversation with Mahad Ibrahim
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 16:22:16 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mahad Ibrahim Mahad Ibrahim                             07:55 PM, 12th Apr                     Mahad Ibrahim                    Can anyone tell me wats actually going with my parcel????           07:56 PM, 12th Apr                     Mahad Ibrahim                    Everyday I am taking follow up but no response and no update from any customer   Care           07:56 PM, 12th Apr                     Mahad Ibrahim                    Why ur service is getting so poor. ...it never happened before like this           07:57 PM, 12th Apr                   Mohammad                   Good Evening Mahad, Thank you for contacting Max. This is Khalid, I will be happy to help you.           08:03 PM, 12th Apr                     Mahad Ibrahim                             08:04 PM, 12th Apr                     Mahad Ibrahim                    Yesterday I was you....righ
 t??           08:04 PM, 12th Apr                     Mahad Ibrahim                    What u did???? No follow up nothing           08:05 PM, 12th Apr                     Mahad Ibrahim                    Everyday I am taking follow up           08:05 PM, 12th Apr                     Mahad Ibrahim                    But where is the order           08:05 PM, 12th Apr                   Mohammad                   Kindly note that we as per the tracking details it seems like that you been contacted by the delivery team and due to cash not available it could not delivered.           08:09 PM, 12th Apr                     Mahad Ibrahim                    No totally wrong           08:09 PM, 12th Apr                     Mahad Ibrahim                    I didn't even receive any call           08:10 PM, 12th Apr                     Mahad Ibrahim                    He is liar           08:10 PM, 12th Apr                     Mahad Ibrahim                    Or what am I fool ? taking follow u
 p every day and wasting my time if I don't have even cash to get the order           08:11 PM, 12th Apr                     Mahad Ibrahim                    This is really disappointing           08:11 PM, 12th Apr                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           08:16 PM, 12th Apr                   Mohammad                   We will follow up with the delivery team again and will ask them to deliver the order at the earliest.           08:17 PM, 12th Apr                     Mahad Ibrahim                    ?           08:17 PM, 12th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:17 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           08:21 PM, 12
 th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6049285