Subject: Ticket Assigned - Conversation with Rayan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 15:59:54 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rayan Rayan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Rayan Bot:  Hi Rayan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425724680 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0543636491            07:38 PM, 12th Apr                     Rayan                    Ok thanks           07:38 PM, 12th Apr                   Mohammad                   Good Evening Rayan, Thank you for contacting Centrepoint. This is Khalid, I will be happy to help you.           07:45 PM, 12th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:46 PM, 12th Apr                   Mohammad                   Thank you for your patience.           07:51 PM, 12th Apr                   Mohammad                   Kindly note that we have checked and found your order is not ready for pickup till now.           07:51 PM, 12th Apr                   Mohammad                   We will forward the issue to the store team to make it ready for collection at the earliest.           07:52 PM, 12th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:52 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:59 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6049177