Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 15:53:36 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Hi Bot:  Hi Hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425763067 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP041123004688     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0568656287            07:31 PM, 12th Apr                     Hi                    I will tarvel at 11:00 today           07:34 PM, 12th Apr                     Hi                    Am waiting the delivery           07:35 PM, 12th Apr                   Mohammad                   Good Evening Eslam, Thank you for contacting Centrepoint. This is Khalid, I will be happy to help you.           07:35 PM, 12th Apr                     Hi                    Am waiting the delivery           07:35 PM, 12th Apr                     Hi                    My flight today at 11 pm           07:35 PM, 12th Apr                     Hi                    From yesterday am waiting the delivery           07:36 PM, 12th Apr                   Mohammad                   We are sorry for this delay.           07:38 PM, 12th Apr                   Mohammad                   Kindly note that we will forward the issue to the delivery team to expedite the delivery.           07:38 PM, 12th Apr                     Hi                    So           07:38 PM, 12th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:38 PM, 12th Apr                     Hi                    You need to solve it now           07:38 PM, 12th Apr                     Hi                    ?           07:42 PM, 12th Apr                   Mohammad                   We would like to inform you that it will take time to forward the issue and to get the update from the delivery team this is the reason we are asking you some time.           07:42 PM, 12th Apr                     Hi                    Sometime till when           07:43 PM, 12th Apr                     Hi                    I informed you that i will tarvel with 3 hours           07:43 PM, 12th Apr                   Mohammad                   We cannot assure you about the timings but will try to deliver it as earliest as possible.           07:45 PM, 12th Apr                     Hi                    Am waiting           07:45 PM, 12th Apr                     Hi                    Before 10 the item must be here           07:46 PM, 12th Apr                   Mohammad                   We will ask the delivery team to deliver the order as per your convenience.           07:47 PM, 12th Apr                     Hi                    Ok waiting           07:47 PM, 12th Apr                   Mohammad                   Is there anything else I can assist you with?           07:48 PM, 12th Apr                     Hi                    No           07:48 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:53 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6049164