Subject: Ticket Assigned - Conversation with Fahad Rehman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 15:36:59 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fahad Rehman Fahad Rehman                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Fahad Rehman, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425887337 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            07:24 PM, 12th Apr                   Mohammad                   Good Evening Fahad, Thank you for contacting Centrepoint. This is Khalid, I will be happy to help you.           07:26 PM, 12th Apr                   Mohammad                   We have checked and found that your order has been delivered to you today.           07:27 PM, 12th Apr                   Mohammad                   Kindly let us know if you have any other query related to your order.           07:27 PM, 12th Apr                     Fahad Rehman                    Hi Khalid. I have not received my order. I can see in the app that it has been delivered but I have not received.           07:28 PM, 12th Apr                     Fahad Rehman                    Can you plz check the delivery agent where it is delivered!           07:28 PM, 12th Apr                   Mohammad                   Thank you for the clarification.           07:29 PM, 12th Apr                   Mohammad                   Kindly note that we will check the issue with our delivery team.           07:30 PM, 12th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:30 PM, 12th Apr                     Fahad Rehman                    Sure           07:30 PM, 12th Apr                   Mohammad                   Is there anything else I can assist you with?           07:30 PM, 12th Apr                     Fahad Rehman                    No thanks but let me know until when this issue can be resolved and where the order has been delivered.           07:32 PM, 12th Apr                   Mohammad                   Once we will have any update we will let you know via email.           07:33 PM, 12th Apr                     Fahad Rehman                    Ok           07:33 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:36 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6049122