Subject: Ticket Assigned - Conversation with Anju
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 15:15:17 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anju Anju                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Anju Bot:  Hi Anju, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425877793 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP041223002233     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0554708899            07:08 PM, 12th Apr                   Mohammad                   Good Evening Anju, Thank you for contacting Centrepoint. This is Khalid, I will be happy to help you.           07:09 PM, 12th Apr                     Anju                    Hello khalid i would like yo know the status of my order           07:10 PM, 12th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:10 PM, 12th Apr                   Mohammad                   Thank you for your patience.           07:11 PM, 12th Apr                     Anju                    Order no is -9425877793           07:11 PM, 12th Apr                   Mohammad                   As per the tracking details your order is out for delivery.           07:11 PM, 12th Apr                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           07:11 PM, 12th Apr                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           07:11 PM, 12th Apr                     Anju                    Ok thank you khalid ....           07:11 PM, 12th Apr                   Mohammad                   Also note that our delivery team delivers the order till 10PM.           07:12 PM, 12th Apr                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needful for you.           07:12 PM, 12th Apr                   Mohammad                   Is there anything else I can assist you with?           07:13 PM, 12th Apr                     Anju                    Ok will do that...thanks for the help           07:14 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:14 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6049067