Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 14:37:34 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    * File attached - trim.E30E8A23-40AA-4F40-9599-03F0762BF0FA.MOV *    Hi i just open the carton.. it has damage           06:21 PM, 12th Apr                     User                    * File attached - trim.DDB1F902-D2CA-4357-BBCA-93FB3B2F1BB3.MOV *             06:21 PM, 12th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Home Centre. This is Khalid, I will be happy to assist you.           06:23 PM, 12th Apr                   Mohammad                   We request you to kindly share with us your order id so that we can check and assist you further.           06:24 PM, 12th Apr                     User                             06:26 PM, 12th Apr                     User                             06:26 PM, 12th Apr                     User                    The place wasn’t ready so they just delivered it and i just opened the cartons           06:27 PM, 12th Apr                   Mohammad                   Kindly confirm us the name of the items as Elias Metal Top Coffee Table?           06:30 PM, 12th Apr                     User                    Yes           06:32 PM, 12th Apr                   Mohammad                   Thank you for the confirmation.           06:32 PM, 12th Apr                   Mohammad                   Kindly note that we will check the issue with our concerned team.           06:33 PM, 12th Apr                   Mohammad                   Once we will have any update will inform you via email           06:33 PM, 12th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:33 PM, 12th Apr                   Mohammad                   Is there anything else I can assist you with?           06:34 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           06:37 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6048925