Subject: Ticket Assigned - Conversation with Abutahir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 13:58:59 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abutahir Abutahir                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Abutahir Bot:  Hi Abutahir, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  472-587-2809 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  FC0412230004150 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  4725872809 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0412230004150     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97433282597            05:40 PM, 12th Apr                   Mohammad                   Good Evening Abutahir, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           05:42 PM, 12th Apr                     Abutahir                    When I will get my order.           05:42 PM, 12th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:43 PM, 12th Apr                     Abutahir                    Ok           05:43 PM, 12th Apr                   Mohammad                   Thank you for your patience.           05:48 PM, 12th Apr                   Mohammad                   As per the tracking details your order is out for delivery;           05:49 PM, 12th Apr                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           05:49 PM, 12th Apr                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           05:49 PM, 12th Apr                     Abutahir                    Till what time I will receive?           05:50 PM, 12th Apr                   Mohammad                   Kindly note that our delivery team delivers the order till 10PM.           05:54 PM, 12th Apr                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needful for you.           05:54 PM, 12th Apr                   Mohammad                   Is there anything else I can assist you with?           05:56 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:58 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6048704