Subject: Ticket Assigned - Conversation with Chithrathara
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 12:13:40 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chithrathara Chithrathara                    Hi           03:49 PM, 12th Apr                     Chithrathara                    I need to cancel one of my orders           03:49 PM, 12th Apr                     Chithrathara                    I did same order twice           03:49 PM, 12th Apr                     Chithrathara                    I need to cancel one           03:50 PM, 12th Apr                   Mohammad                   Good Afternoon Chithra, Thank you for contacting Max, This is Khalid, I will be happy to assist you today.           03:54 PM, 12th Apr                   Mohammad                   Please allow me a moment to check this for you.           03:57 PM, 12th Apr                   Mohammad                   We would like to inform you that your one order 9426064285 is under the Verifying payment status and it is more likely to cancel automatically.           03:58 PM, 12th Apr                   Mohammad                   Once the status will update you will notify accordingly.           03:59 PM, 12th Apr                   Mohammad                   Regarding the order id 9426065641 once this order has been shipped out you will receive an email notification for the same containing the tracking details.           03:59 PM, 12th Apr                     Chithrathara                    I don’t want this order need to cancel it           04:01 PM, 12th Apr                   Mohammad                   Your this 9426064285 order is already under cancellation.           04:04 PM, 12th Apr                   Mohammad                   If you want to cancel this order 9426065641 also kindly confirm us.           04:04 PM, 12th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           04:07 PM, 12th Apr                   Mohammad                   Hi Chithra, I have not received a response from you still, please confirm if we are still connected?           04:10 PM, 12th Apr                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Max in case of any unanswered query.           04:13 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6047769