Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 12:06:25 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Hi Bot:  Hi Hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425192635 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0527464159            03:52 PM, 12th Apr                   Mohammad                   Good Afternoon Malek, Thank you for contacting Centrepoint, This is Khalid, I will be happy to assist you today.           03:54 PM, 12th Apr                   Mohammad                   Thank you for your patience.           03:59 PM, 12th Apr                   Mohammad                   Kindly note that your order is still not ready for pickup and we are sorry for this delay.           04:00 PM, 12th Apr                   Mohammad                   We will forward the issue to the store team to expedite the process.           04:00 PM, 12th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           04:01 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:06 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6047691