Subject: Ticket Assigned - Conversation with Amna
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 11:41:27 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amna Amna                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Amna Bot:  Hi Amna, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425936925 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0558416482            03:33 PM, 12th Apr                   Mohammad                   Good Afternoon Amna, Thank you for contacting Splash, This is Khalid, I will be happy to assist you today.           03:34 PM, 12th Apr                   Mohammad                   We see that you have placed your order on Apr 12, 2023 and the expected date of collection is today as well.           03:35 PM, 12th Apr                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           03:35 PM, 12th Apr                   Mohammad                   Is there anything else I can assist you with?           03:38 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           03:40 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6047436