Subject: Ticket Assigned - Conversation with Thet
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 11:11:24 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Thet Thet                    Hello           02:47 PM, 12th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:47 PM, 12th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟             02:47 PM, 12th Apr                     Thet                    English           02:49 PM, 12th Apr                   Centrepoint UAE whatsapp bot                    Hello Thet , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:49 PM, 12th Apr                     Thet                    � Order Status           02:49 PM, 12th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:49 PM, 12th Apr                     Thet                    9425178173           02:49 PM, 12th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC040923001049    You can also easily track your order from My Account > Order History.             02:49 PM, 12th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           02:49 PM, 12th Apr                     Thet                    I have order on 8th April  till i don't received           02:51 PM, 12th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           02:51 PM, 12th Apr                     Thet                    Your delivery service is very bad           02:51 PM, 12th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           02:51 PM, 12th Apr                     Thet                    No           02:51 PM, 12th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           02:51 PM, 12th Apr                     Thet                    Talk to Agent           02:51 PM, 12th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:51 PM, 12th Apr                     Thet                    [email-masked]           02:52 PM, 12th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:52 PM, 12th Apr                   Mohammad                   Good Afternoon Thet, Thank you for contacting Centrepoint, This is Khalid, I will be happy to assist you today.           03:00 PM, 12th Apr                     Thet                    Hi Khalid           03:01 PM, 12th Apr                     Thet                    Can I cancle my order ?           03:01 PM, 12th Apr                   Mohammad                   We are sorry for the delay in your order           03:02 PM, 12th Apr                     Thet                    Delivery service is very bad           03:02 PM, 12th Apr                   Mohammad                   Kindly note that we are going to forward the issue to the delivery team to expedite the delivery.           03:02 PM, 12th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           03:02 PM, 12th Apr                     Thet                    Till now not yet received           03:02 PM, 12th Apr                   Mohammad                   We can understand your disappointment here.           03:05 PM, 12th Apr                   Mohammad                   Rest assured we will ask the delivery team to deliver the order on priority.           03:06 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:11 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6047115