Subject: Ticket Assigned - Conversation with Mariya
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 10:47:07 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mariya Mariya                    Hi           02:12 PM, 12th Apr                     Mariya                    As per the previous chat I have been waiting since Monday to get an email from baby shop that why they have canceled my return request. But I didn't receive any email. What is this? You have my item with you. The damaged defective piece. Is this your customer care service?           02:14 PM, 12th Apr                     Mariya                    I want to buy sleepsuit again but you guys are not returning my money.           02:15 PM, 12th Apr                     Mariya                    How much wait do I do? 1 year? 2 years or for the whole life? Why this issue is so complicated for you people? Why 75 aed has become such a biggggggg biggggggg amount?           02:16 PM, 12th Apr                     Mariya                    It was my fault to 
 order from babyshop. Next time i wont use this app.           02:17 PM, 12th Apr                     Mariya                    I need urgent response and quick solution of this problem           02:17 PM, 12th Apr                   Mohammad                   Good Afternoon Mariya, Thank you for contacting Babyshop, This is Khalid, I will be happy to assist you today.           02:21 PM, 12th Apr                     Mariya                    Plz read my msgs           02:21 PM, 12th Apr                   Mohammad                   Could you please confirm us the order id 9421177766?           02:21 PM, 12th Apr                     Mariya                             02:22 PM, 12th Apr                     Mariya                    In this pic it is mentioned           02:22 PM, 12th Apr                   Mohammad                   Thank you for the confirmation.           02:26 PM, 12th Apr                   Mohammad                   Kindly hold for a moment to check the details for y
 ou.           02:26 PM, 12th Apr                   Mohammad                   It is taking time to check the details.           02:34 PM, 12th Apr                   Mohammad                   Kindly stay with us.           02:34 PM, 12th Apr                   Mohammad                   Thank you for your patience.           02:39 PM, 12th Apr                   Mohammad                   Kindly note that due to some technical issue we are not able to check the details for you.           02:40 PM, 12th Apr                   Mohammad                   Kindly note that we will get back to you via email once this issue will resolve.           02:40 PM, 12th Apr                   Mohammad                   We request you to kindly allow us 24-48 hours more to resolve your issue.           02:41 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           02:46 PM, 12th Apr                 
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