Subject: Ticket Assigned - Conversation with Mohammed Thidil
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 10:06:23 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammed Thidil Mohammed Thidil                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Mohammed thidil Bot:  Hi Mohammed thidil, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425839346 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0545248287            01:41 PM, 12th Apr                   Mohammad                   Good Afternoon Mohammed, Thank you for contacting Splash, This is Khalid, I will be happy to assist you today.           01:49 PM, 12th Apr                   Mohammad                   Please note, as per the return tracking ID : LMK0010064249, we can see that your items has been at warehouse on 10/04/23.           01:54 PM, 12th Apr                   Mohammad                   We would like to inform you that it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           01:55 PM, 12th Apr                   Mohammad                   Once the refund of amount OMR 12.19 will be done, it will instantly credited to your My credit wallet.           01:55 PM, 12th Apr                   Mohammad                   We are really sorry for the previous responses.           01:59 PM, 12th Apr                   Mohammad                   We have checked and found that you order has been delivered to you today.           02:00 PM, 12th Apr                   Mohammad                   Is there anything else I can assist you with?           02:03 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           02:05 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6046407