Subject: Ticket Assigned - Conversation with Saira Bilal
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 09:48:58 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saira Bilal Saira Bilal                    Hi           01:31 PM, 12th Apr                     Saira Bilal                    Please check my order           01:32 PM, 12th Apr                     Saira Bilal                    I placed on 8th and still in processing           01:32 PM, 12th Apr                     Saira Bilal                    9425071355 order number           01:33 PM, 12th Apr                   Mohammad                   Good Afternoon Saira, Thank you for contacting Max, This is Khalid, I will be happy to assist you today.           01:36 PM, 12th Apr                   Mohammad                   Thank you for sharing the order id.           01:37 PM, 12th Apr                   Mohammad                   Kindly note that your order has been arrived at the collection point and ready for collect.           01:38 PM, 12th Apr                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup. ​           01:38 PM, 12th Apr                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           01:38 PM, 12th Apr                   Mohammad                   If you did not receive any confirmation message kindly let us know.           01:38 PM, 12th Apr                     Saira Bilal                    Which sms they need           01:39 PM, 12th Apr                     Saira Bilal                    Because I don't get it message of ready for collection           01:39 PM, 12th Apr                     Saira Bilal                             01:40 PM, 12th Apr                   Mohammad                   Thank you for sharing the details.           01:43 PM, 12th Apr                   Mohammad                   Kindly note that will ask the concerned team to share you the confirmation code.           01:46 PM, 12th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:46 PM, 12th Apr                     Saira Bilal                    Ok           01:47 PM, 12th Apr                   Mohammad                   Is there anything else I can assist you with?           01:47 PM, 12th Apr                     Saira Bilal                    No thnx           01:47 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:48 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6046240