Subject: Ticket Assigned - Conversation with Ashna Babu
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 08:12:20 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ashna Babu Ashna Babu                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Ashna Babu Bot:  Hi Ashna Babu, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0507785254            11:58 AM, 12th Apr                   Mohammad                   Good Afternoon Ashna. Thank you for contacting Splash. My name is Khalid. I will be happy to assist you.           12:03 PM, 12th Apr                   Mohammad                   Thank you for your patience.           12:07 PM, 12th Apr                   Mohammad                   Kindly note that we have checked and found a return request under the order id 9424208633.           12:08 PM, 12th Apr                   Mohammad                   We will forward the issue to the courier team to expedite the collection process.           12:08 PM, 12th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:08 PM, 12th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           12:11 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6045421