Subject: New Reply Received - Return request
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 07:53:56 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Return request  Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
<div>Since there is no action been taken for collection. Could you please email Sahara mall centre point to take my return?</div>
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<div>I went there as well but they said its online and will only be returned if they get an email from you guys. Kindly email them to return the  item back so i can go there because the pickup thing isnt working and sorry to say very pathetic service overall from pickup to customer service. </div>
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<br><br>Sent from myMail for iOS<br>
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<br><br>Saturday, April 8, 2023 at 7:10 AM +0400 from Landmark Group  &lt;[email-masked]&gt;:<br><div id="composeWebView_previouse_content"><blockquote id="mail-app-auto-quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(252, 44, 56); margin: 10px 0px 10px 5px; padding: 0px 0px 0px 10px; display: inherit"><div class="js-helper js-readmsg-msg">
	
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<div dir="ltr">Hi Sitara,</div>
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<div dir="ltr">Thank you for reaching out to Babyshop and giving us the opportunity to help you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused.<br><br>We have forwarded your query to the courier team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div dir="ltr">We appreciate your patience.</div>
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<div style="margin-top: 0px;margin-bottom: 1rem;box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0);font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";font-size: 14px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;float: none;display: inline !important;box-sizing: border-box' dir="ltr">Babyshop </span>Support Team</div>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6010337