Subject: Ticket Assigned - Conversation with Guest
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 16:12:38 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Guest Guest                    Customer:  Huda Bot:  Hi , what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509434223            07:51 PM, 11th A
 pr                   Mohammad                   Good Evening Huda, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:56 PM, 11th Apr                     Guest                    I received the order today and want to return two items           07:58 PM, 11th Apr                     Guest                    Im near City Centre Al Wadha Sharjah           07:58 PM, 11th Apr                     Guest                    Can i go there to try the bigger shoe size and exchange           07:59 PM, 11th Apr                   Mohammad                   Could you please share with us the order id.           07:59 PM, 11th Apr                     Guest                    9425564185           08:00 PM, 11th Apr                   Mohammad                   We would suggest you to visit any nearby Shoemart store and get it exchanged from there providing that the same item is physically available in the store.           08:01 PM, 11th Apr               
       Guest                    Is it available in city centre al wahda           08:02 PM, 11th Apr                   Mohammad                   We are sorry to inform you that at this moment we are not able check the availability for the same at the store.           08:05 PM, 11th Apr                   Mohammad                   We request you to kindly visit any nearby store to check the availability           08:05 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           08:12 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6040554