Subject: Ticket Assigned - Conversation with Perpetual
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 15:50:04 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Perpetual Perpetual                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Perpetual, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8000-1271 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            07:40 PM, 11th Apr                     Perpetual                    K           07:40 PM, 11th Apr                     Perpetual                    7825606358           07:40 PM, 11th Apr                     Perpetual                    Hi           07:41 PM, 11th Apr                     Perpetual                    Anyone dere           07:41 PM, 11th Apr                   Mohammad                   Good Evening Perpetual, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:42 PM, 11th Apr                     Perpetual                    Hi           07:42 PM, 11th Apr                     Perpetual                    I receuvd my order and i nedd to return stuff dat is too big           07:42 PM, 11th Apr                     Perpetual                    Will someone call me           07:42 PM, 11th Apr                     Perpetual                    Hw does refund work           07:42 PM, 11th Apr                   Mohammad                   You can book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.           07:46 PM, 11th Apr                   Mohammad                   You can now drop off your return to any Centrepoint store across the Bahrain.           07:46 PM, 11th Apr                   Mohammad                   Here’s what you need to do.   Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Centrepoint  store in the Bahrain.           07:46 PM, 11th Apr                   Mohammad                   Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.           07:46 PM, 11th Apr                   Mohammad                   Receive your refund: After we check your returns, we'll process your refund.           07:47 PM, 11th Apr                   Mohammad                   If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.           07:47 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:49 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6040463