Subject: Ticket Assigned - Conversation with Mohammed Munawar
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 15:43:19 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammed Munawar Mohammed Munawar                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Mohammed munawar, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9525333265 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9425333265 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040923004459     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:32 PM, 11th Apr                   Mohammad                   Good Evening Mohammed, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           07:35 PM, 11th Apr                   Mohammad                   Thank you for your patience.           07:38 PM, 11th Apr                   Mohammad                   Kindly note that your order has been out for delivery.           07:38 PM, 11th Apr                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           07:39 PM, 11th Apr                   Mohammad                   Kindly note that our delivery team delivers the order till 10PM.           07:39 PM, 11th Apr                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needful for you.           07:39 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           07:42 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6040444