Subject: Ticket Assigned - Conversation with Om Rakan & Meshari
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 14:52:41 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Om Rakan & Meshari Om Rakan & Meshari                    Hello           06:34 PM, 11th Apr                     Om Rakan & Meshari                    I have received an online order and would like to return a few items. I will attach the derails i found on the box (no invoice was found inside the box and the order was through the guest account).           06:36 PM, 11th Apr                     Om Rakan & Meshari                             06:36 PM, 11th Apr                     Om Rakan & Meshari                             06:36 PM, 11th Apr                   Mohammad                   Good Evening Om Rakan, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           06:37 PM, 11th Apr                   Mohammad                   We request you to kindly let us know if you are getting any problem while creating the return 
 request.           06:41 PM, 11th Apr                     Om Rakan & Meshari                    No. I actually did not attempt a return request. Kindly inform me of the procedure.           06:43 PM, 11th Apr                   Mohammad                   You can book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.           06:44 PM, 11th Apr                   Mohammad                   You can now drop off your return to any Centrepoint store across the Kuwait.           06:44 PM, 11th Apr                     Om Rakan & Meshari                    Guest account           06:44 PM, 11th Apr                   Mohammad                   We have checked and found that you placed this order as the registered user.           06:45 PM, 11th Apr                     Om Rakan & Meshari                    The password wasn't working so i 
 continued as guest.           06:47 PM, 11th Apr                   Mohammad                   You can also visit the store to return the items.           06:47 PM, 11th Apr                     Om Rakan & Meshari                    I will do that. Thank you.           06:49 PM, 11th Apr                   Mohammad                   Is there anything else I can assist you with?           06:49 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:51 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6040287