Subject: Ticket Assigned - Conversation with ✌️?
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 14:32:51 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ✌️? ✌️?                             06:02 PM, 11th Apr                     ✌️?                    I want to return this item but I am unable to do it through app           06:02 PM, 11th Apr                     ✌️?                    Kindly put up the request of return           06:03 PM, 11th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           06:14 PM, 11th Apr                     ✌️?                    Hii Khalid           06:14 PM, 11th Apr                     ✌️?                    Actually I ordered something from max n didn’t liked the color  So I m trying to return it but the application is not allowing me           06:14 PM, 11th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:15 PM, 11th Apr                     ✌️?                    Can you pls help me with returning           06:15 PM, 11th Apr                   Mohammad                   We have checked and found a return request for the 3 items under the order id 9425712732.           06:16 PM, 11th Apr                     ✌️?                    I m trying to return 4th order           06:16 PM, 11th Apr                     ✌️?                    It’s not showing           06:16 PM, 11th Apr                     ✌️?                    The one which I marked           06:17 PM, 11th Apr                   Mohammad                   Kindly let me check the details.           06:21 PM, 11th Apr                   Mohammad                   We request you to kindly share with us the reason of return.           06:24 PM, 11th Apr                     ✌️?                    The color           06:24 PM, 11th Apr                     ✌️?                    I was expecting grey           06:24 PM, 11th Apr                     ✌️?                    It’s the lighter shade           06:24 PM, 11th Apr                   Mohammad                   Thank you for your patience.           06:27 PM, 11th Apr                     ✌️?                    It’s ok           06:27 PM, 11th Apr                   Mohammad                   Kindly note that we have created the return request for the same           06:27 PM, 11th Apr                     ✌️?                    Is it done?           06:27 PM, 11th Apr                   Mohammad                   Return tracking for it is RP041123004841 and you can track it through the link https://rb.gy/summ           06:28 PM, 11th Apr                     ✌️?                    So I have to give 4 items or 3 ?           06:28 PM, 11th Apr                     ✌️?                    N the last one is different?           06:28 PM, 11th Apr                   Mohammad                   You will have to give the 4 items.           06:28 PM, 11th Apr                     ✌️?                    To same person right?           06:28 PM, 11th Apr                   Mohammad                   Yes to the same person           06:29 PM, 11th Apr                     ✌️?                    Ok thanq           06:30 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:32 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6040197