Subject: Ticket Assigned - Conversation with Manisha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 14:23:25 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Manisha Manisha                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Manisha Bot:  Hi Manisha, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425553322 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP041023003723     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0567794544            06:09 PM, 11th Apr                     Manisha                    Hello           06:13 PM, 11th Apr                   Mohammad                   Good Evening Manisha, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           06:14 PM, 11th Apr                     Manisha                    Hi khalid           06:14 PM, 11th Apr                     Manisha                    I just wanna follow up for my items..its says will arrive today but until now I haven’t receive any call from courier           06:15 PM, 11th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:18 PM, 11th Apr                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           06:18 PM, 11th Apr                   Mohammad                   Kindly note that our delivery team delivers the order till 10PM.           06:19 PM, 11th Apr                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needful for you.           06:19 PM, 11th Apr                     Manisha                    Ok thank u           06:19 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:22 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6040150