Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 14:13:53 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, I bought a sofa from home center at the avenues. It is supposed to get delivered today between 11am and 5pm. It is almost 5pm now and I haven’t received any call regarding delivery           05:51 PM, 11th Apr                     User                    I also tried calling the numbers I recieved via WhatsApp and no one is answering           05:52 PM, 11th Apr                     User                    I would like to know what is happening with my purchase. Will I get it today or not           05:52 PM, 11th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           06:01 PM, 11th Apr                   Mohammad                   We request you to kindly share with us the purchase receipt so that we can check and assist you accordingly.           06:02 PM, 11th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           06:06 PM, 11th Apr                   Mohammad                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           06:10 PM, 11th Apr                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Home Centre in case of any unanswered query.           06:13 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6040068