Subject: Ticket Assigned - Conversation with Sheikh Tarique Sajjad
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 14:07:45 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sheikh Tarique Sajjad Sheikh Tarique Sajjad                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Sheikh Tarique Sajjad, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425502551 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC041023003238     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:52 PM, 11th Apr                     Sheikh Tarique Sajjad                    Whereee iss my orderr           05:53 PM, 11th Apr                     Sheikh Tarique Sajjad                    Wheree           05:53 PM, 11th Apr                     Sheikh Tarique Sajjad                    Habibi           05:53 PM, 11th Apr                     Sheikh Tarique Sajjad                    I have spoken to the customer care like 100 timess           05:53 PM, 11th Apr                     Sheikh Tarique Sajjad                    And told them I wont be available to take calls give it to my home           05:53 PM, 11th Apr                     Sheikh Tarique Sajjad                    But still cancelled it by telling           05:54 PM, 11th Apr                     Sheikh Tarique Sajjad                    No customer response           05:54 PM, 11th Apr                     Sheikh Tarique Sajjad                    I want it today or cancell it I dont want it           05:54 PM, 11th Apr                     Sheikh Tarique Sajjad                    Such poor customer service. Splash.           05:54 PM, 11th Apr                     Sheikh Tarique Sajjad                    Pity.           05:54 PM, 11th Apr                   Mohammad                   Good Evening Sheikh, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           06:01 PM, 11th Apr                   Mohammad                   Thank you for your patience.           06:03 PM, 11th Apr                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           06:03 PM, 11th Apr                   Mohammad                   Kindly note that we will forward the issue to the delivery team to expedite the delivery.           06:04 PM, 11th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:04 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           06:07 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6039980