Subject: Ticket Assigned - Conversation with Abdul Ajees
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 13:08:21 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdul Ajees Abdul Ajees                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi abdul ajees, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425698788 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:57 PM, 11th Apr                     Abdul Ajees                    HI           04:59 PM, 11th Apr                   Mohammad                   Good Evening Abdul, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           05:02 PM, 11th Apr                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           05:04 PM, 11th Apr                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           05:04 PM, 11th Apr                   Mohammad                   Is there anything else I can assist you with?           05:05 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           05:07 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6039448