Subject: Ticket Assigned - Conversation with Muneeb
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 11:44:39 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muneeb Muneeb                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Muneeb, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Not showing order Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9425844622 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:25 PM, 11th Apr                     Muneeb                    Lo           03:27 PM, 11th Apr                   Mohammad                   Good Afternoon Muneeb, Thank you for contacting Splash. This is Khalid, I will be happy to assist you.           03:28 PM, 11th Apr                     Muneeb                    I placed an order it doesn't seen in order history           03:29 PM, 11th Apr                   Mohammad                   Thank you for your patience.           03:34 PM, 11th Apr                     Muneeb                    K           03:34 PM, 11th Apr                   Mohammad                   We request you to kindly uninstall and reinstall the app.           03:34 PM, 11th Apr                     Muneeb                    But i need to know about my order           03:35 PM, 11th Apr                     Muneeb                    When i get it           03:35 PM, 11th Apr                   Mohammad                   Kindly note that your order's expected delivery date is tomorrow.           03:39 PM, 11th Apr                   Mohammad                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           03:39 PM, 11th Apr                   Mohammad                   Is there anything else I can assist you with?           03:41 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           03:43 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6038647