Subject: Ticket Assigned - Conversation with Tipu
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 11:23:55 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tipu Tipu                    HI           03:00 PM, 11th Apr                     Tipu                    This is Tipu Javed           03:00 PM, 11th Apr                     Tipu                    We ordered a few items from Baby Shop on 9th April, It was delivered properly on 10th.           03:02 PM, 11th Apr                     Tipu                    I want to change the size of one item, I bought it for age 2 yrs but its a little big for my daughter and seems like 18 to 24 mon option will better suit her           03:04 PM, 11th Apr                     Tipu                    How can i return and change the size?           03:04 PM, 11th Apr                   Mohammad                   Good Afternoon Tipu, Thank you for contacting Babyshop. This is Khalid, I will be happy to assist you.           03:14 PM, 11th Apr                   Mohammad          
          We would like to inform you that in order to exchange your Babyshop product you can visit and return the product to Babyshop/Centrepoint store and use your cash refund or Credit Note to buy a new product right away.           03:17 PM, 11th Apr                   Mohammad                   Is there anything else I can assist you with?           03:21 PM, 11th Apr                     Tipu                    Thanks, Khalid. Just found the Return option.  Thanks for the help.   Best Regards           03:21 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           03:23 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6038429