Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 11:06:42 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4725738469 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0411230005292     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            02:47 PM, 11th Apr                     Hi                    Hi           02:47 PM, 11th Apr                     Hi                    4725738469It’s my order number           02:47 PM, 11th Apr                     Hi                    It’s you not coming before 2 pm , please cancel my order           02:48 PM, 11th Apr                     Hi                    Because I’m go to travel           02:48 PM, 11th Apr                     Hi                    Thanks           02:48 PM, 11th Apr                   Mohammad                   Good Afternoon Armin, Thank you for contacting Centrepoint. This is Khalid, I will be happy to assist you.           02:57 PM, 11th Apr                   Mohammad                   Thank you for your patience.           02:59 PM, 11th Apr                   Mohammad                   We would like to inform you that we won't be able to cancel your order at the moment as your order is in transit and is with the courier now.           03:00 PM, 11th Apr                   Mohammad                   However, we would request you to not accept the delivery of your order.           03:00 PM, 11th Apr                   Mohammad                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           03:00 PM, 11th Apr                   Mohammad                   Is there anything else I can assist you with?           03:04 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:06 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6038259