Subject: Ticket Assigned - Conversation with westkwt
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 11:01:01 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with westkwt westkwt                    Hello           02:44 PM, 11th Apr                     westkwt                    I made an order with you online Order date 10April (yesterday)  My order number is 8425632400 Order total 43.7 Details ship to Wessam Alsenafi West mishref area block 3 street 320 villa 15 Numbers 99387000 55141163           02:47 PM, 11th Apr                     westkwt                             02:48 PM, 11th Apr                   Mohammad                   Good Afternoon Wessam, Thank you for contacting Max. This is Khalid, I will be happy to assist you.           02:49 PM, 11th Apr                     westkwt                    I have thankfully recieved the order but some items sizes are not matching the size guide provided on your website ao i want to exhange two items           02:49 PM, 11th Apr                     westkwt         
            Thank you khalid i hope you can help me           02:51 PM, 11th Apr                   Mohammad                   Thank you for your patience.           02:55 PM, 11th Apr                   Mohammad                   We would like to inform you that in order to exchange your Max product you can visit and return the product to Max store and use your cash refund or Credit Note to buy a new product right away.           02:55 PM, 11th Apr                     westkwt                    Ok and which invoice we can use?           02:56 PM, 11th Apr                     westkwt                    I recieved the order without any printed invoice papers           02:57 PM, 11th Apr                   Mohammad                   Digital invoice would be sufficient for the same.           02:57 PM, 11th Apr                     westkwt                    Ok cool           02:57 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopp
 ing with Max.  Have a wonderful day.           03:00 PM, 11th Apr                     westkwt                    Wait           03:00 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6038199