Subject: Ticket Assigned - Conversation with Guest
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 10:44:38 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Guest Guest                    Hi           02:23 PM, 11th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:23 PM, 11th Apr                   Centrepoint UAE whatsapp bot                    Hello Guest , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:23 PM, 11th Apr                     Guest                    Order not received           02:24 PM, 11th Apr                   Centrepoint UAE whatsapp bot                    Hello Guest , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:24 PM, 11th Apr                     Guest                    � Order Status           02:24 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:24 PM, 11th Apr                     Guest                    9425583888           02:25 PM, 11th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP041023004213    You can also easily track your order from My Account > Order History.             02:25 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           02:25 PM, 11th Apr                     Guest                    No           02:25 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           02:25 PM, 11th Apr                     Guest                    Talk to Agent           02:25 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:25 PM, 11th Apr                     Guest                    [email-masked]           02:25 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:25 PM, 11th Apr                   Mohammad                   Good Afternoon Sneha, Thank you for contacting Centrepoint. This is Khalid, I will be happy to assist you           02:27 PM, 11th Apr                     Guest                    Hi           02:27 PM, 11th Apr                     Guest                    I was supposed to receive my order yesterday but no one called me.           02:27 PM, 11th Apr                     Guest                    U there           02:30 PM, 11th Apr                     Guest                    ????           02:30 PM, 11th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:31 PM, 11th Apr                     Guest                    Ok           02:31 PM, 11th Apr                   Mohammad                   Thank you for your patience           02:34 PM, 11th Apr                   Mohammad                   Kindly note that we will forward the issue to the delivery team to expedite the delivery.           02:34 PM, 11th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:34 PM, 11th Apr                     Guest                    No one called yesterday           02:36 PM, 11th Apr                   Mohammad                   We are sorry for this delay.           02:38 PM, 11th Apr                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           02:38 PM, 11th Apr                   Mohammad                   Is there anything else I can assist you with?           02:40 PM, 11th Apr                     Guest                    My order is urgent           02:41 PM, 11th Apr                   Mohammad                   We will ask the delivery team to deliver the order on priority.           02:42 PM, 11th Apr                     Guest                    Okay           02:42 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:44 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6038050