Subject: Ticket Assigned - Conversation with My Order Not Showing In App
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 10:22:52 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with My Order Not Showing In App My Order Not Showing In App                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  My order not showing in app Bot:  Hi My order not showing in app, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  33910659 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  4725815286 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 11/04/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097433910659            02:02 PM, 11th Apr                     My Order Not Showing In App                    My order not showing in app           02:04 PM, 11th Apr                     My Order Not Showing In App                    Can i go n collect           02:04 PM, 11th Apr                     My Order Not Showing In App                    Start Again           02:04 PM, 11th Apr                     My Order Not Showing In App                    Hu           02:08 PM, 11th Apr                   Mohammad                   Good Afternoon Shabnam, Thank you for contacting Centrepoint. This is Khalid, I will be happy to assist you           02:13 PM, 11th Apr                   Mohammad                   We would like to inform you that your order id is 4725815286 and it is not ready for pickup at the store.           02:15 PM, 11th Apr                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           02:15 PM, 11th Apr                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           02:16 PM, 11th Apr                   Mohammad                   Is there anything else I can assist you with?           02:17 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:22 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037840