Subject: Ticket Assigned - Conversation with Anjani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 10:14:47 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anjani Anjani                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi anjani, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            01:50 PM, 11th Apr                     Anjani                    I would like to return the following items ASAP           01:50 PM, 11th Apr                     Anjani                             01:50 PM, 11th Apr                     Anjani                    Order number 9422724919           01:51 PM, 11th Apr                     Anjani                    Please do the needful!           01:51 PM, 11th Apr                   Mohammad                   Good Afternoon Anjani, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           01:57 PM, 11th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:59 PM, 11th Apr                   Mohammad                   It is taking time.           02:05 PM, 11th Apr                   Mohammad                   Please wait for some more time           02:05 PM, 11th Apr                   Mohammad                   Thank you for your patience.           02:09 PM, 11th Apr                   Mohammad                   Kindly note that we have created the return request for you.           02:10 PM, 11th Apr                   Mohammad                   And the collection will be done within 2-5 working days.           02:10 PM, 11th Apr                   Mohammad                   You can also track the return request via the LMG website https://rb.gy/summ  through the tracking number RP041123004033.           02:10 PM, 11th Apr                   Mohammad                   Is there anything else I can assist you with?           02:10 PM, 11th Apr                     Anjani                    Thank you that will be all           02:11 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:14 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037757