Subject: Ticket Assigned - Conversation with Sumesh Panampathickal Surendran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 10:04:57 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sumesh Panampathickal Surendran Sumesh Panampathickal Surendran                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Sumesh Panampathickal Surendran, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425313404 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM910989137     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971555392359            01:49 PM, 11th Apr                   Mohammad                   Good Afternoon Sumesh, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           01:52 PM, 11th Apr                   Mohammad                   Thank you for your patience.           01:55 PM, 11th Apr                   Mohammad                   As per the tracking details your order has been arrived at the collection point.           01:56 PM, 11th Apr                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup. ​           01:56 PM, 11th Apr                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           01:56 PM, 11th Apr                   Mohammad                   Is there anything else I can assist you with?           01:59 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           02:04 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037668