Subject: Ticket Assigned - Conversation with Jzeel
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 09:59:27 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jzeel Jzeel                    Hi           01:46 PM, 11th Apr                     Jzeel                    One item retunes from this order           01:47 PM, 11th Apr                     Jzeel                    Can you check the payment refund update  When can I get the refund           01:48 PM, 11th Apr                   Mohammad                   Good Afternoon Jzeel, Thank you for contacting Max, This is Khalid, I will be happy to help you.           01:49 PM, 11th Apr                     Jzeel                    Can you check the payment refund update  When can I get the refund           01:50 PM, 11th Apr                     Jzeel                             01:50 PM, 11th Apr                     Jzeel                    I return one item from this order           01:50 PM, 11th Apr                   Mohammad                   Thank you for shari
 ng the order details. Please allow me a moment to check this for you.           01:50 PM, 11th Apr                     Jzeel                    Ok no problem           01:50 PM, 11th Apr                   Mohammad                   We have checked and as we can see a refund of amount AED 50.79 has been successfully processed on to Tabby dated on 4/9/23. An email notification regarding the same was sent to your email address.           01:52 PM, 11th Apr                   Mohammad                   It may take up to 7-14 working days to process the transaction in some cases.           01:52 PM, 11th Apr                     Jzeel                    So tabby will send back the amount           01:53 PM, 11th Apr                     Jzeel                    Should I contact tabby           01:53 PM, 11th Apr                   Mohammad                   Yes you should contact the tabby if you did not received the amount within above specified time.           01:55 PM, 11th Apr           
         Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:58 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037625