Subject: Ticket Assigned - Conversation with Hajera Nishat
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 09:58:33 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hajera Nishat Hajera Nishat                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Hajera nishat Bot:  Hi Hajera nishat, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971565625958            01:44 PM, 11th Apr                     Hajera Nishat                    I am waiting           01:46 PM, 11th Apr                   Mohammad                   Good Afternoon Hajera, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           01:49 PM, 11th Apr                   Mohammad                   We have checked and found a return request under the order id 9425514080.           01:53 PM, 11th Apr                   Mohammad                   Kindly note that the collection will be processed by the transportation partner, LMG within 2 to 5 working days.           01:53 PM, 11th Apr                   Mohammad                   You can also track the return request via the LMG website https://rb.gy/summ through the tracking number RP041123003969.           01:54 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:58 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037617