Subject: Ticket Assigned - Conversation with Faslurahman Pk
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 09:44:11 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Faslurahman Pk Faslurahman Pk                    Hiiii           01:01 PM, 11th Apr                     Faslurahman Pk                             01:02 PM, 11th Apr                     Faslurahman Pk                             01:02 PM, 11th Apr                     Faslurahman Pk                    This item I purchased need 4-5           01:03 PM, 11th Apr                     Faslurahman Pk                    Age           01:03 PM, 11th Apr                     Faslurahman Pk                    Need exchange           01:03 PM, 11th Apr                     Faslurahman Pk                    If delivery chargeable I can pick up from your store           01:04 PM, 11th Apr                   Mohammad                   Good Afternoon Faslurahman, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           01:04 PM, 11th Apr  
                  Mohammad                   We would like to inform you that in order to exchange your Babyshop product you can visit and return the product to Babyshop/Centrepoint store and use your cash refund or Credit Note to buy a new product right away.           01:08 PM, 11th Apr                     Faslurahman Pk                    I need exchange only           01:10 PM, 11th Apr                     Faslurahman Pk                    What you can do           01:11 PM, 11th Apr                   Mohammad                   Kindly note that to exchange the items we advise you to visit any near by Centrepoint store.           01:14 PM, 11th Apr                   Mohammad                   In online return request you will only get the refund.           01:15 PM, 11th Apr                   Mohammad                   Is there anything else I can assist you with?           01:17 PM, 11th Apr                     Faslurahman Pk                    I went Centrepoint al rai but the i
 tem not available           01:20 PM, 11th Apr                     Faslurahman Pk                    Can you check which store available           01:20 PM, 11th Apr                     Faslurahman Pk                    4-5 age I need           01:21 PM, 11th Apr                   Mohammad                   Kindly share with us the link of the item to assist you further.           01:21 PM, 11th Apr                     Faslurahman Pk                    Ok           01:22 PM, 11th Apr                     Faslurahman Pk                    Please           01:22 PM, 11th Apr                     Faslurahman Pk                             01:24 PM, 11th Apr                     Faslurahman Pk                    3rd one           01:24 PM, 11th Apr                   Mohammad                   Thank you for sharing the details.           01:28 PM, 11th Apr                   Mohammad                   Please allow me a moment to check this for you.           01:28 PM, 11th Apr               
       Faslurahman Pk                    ?           01:29 PM, 11th Apr                   Mohammad                   We are checking the details.           01:33 PM, 11th Apr                   Mohammad                   Sorry for the delay.           01:38 PM, 11th Apr                   Mohammad                   It is taking time more than expected.           01:38 PM, 11th Apr                   Mohammad                   Thank you for your patience.           01:39 PM, 11th Apr                   Mohammad                   We have checked and not able to found the product for 4-5 age group at any store.           01:40 PM, 11th Apr                   Mohammad                   We request you to kindly visit any nearby store to check the availability.           01:40 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:43 PM, 11th Apr                                      
     View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037480