Subject: Ticket Assigned - Conversation with NZ
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 09:39:32 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with NZ NZ                    Cannot see any tracking info           01:11 PM, 11th Apr                     NZ                    Please check again and let me know           01:11 PM, 11th Apr                   Mohammad                   Good Afternoon Nida, Thank you for contacting Max, This is Khalid, I will be happy to help you.           01:23 PM, 11th Apr                     NZ                    Kindly track my shipment and update me please when they will deliver           01:24 PM, 11th Apr                   Mohammad                   Thank you for your patience.           01:28 PM, 11th Apr                   Mohammad                   Kindly note that we will forward the issue to the delivery team to expedite the delivery.           01:29 PM, 11th Apr                   Mohammad                   We request you to kindly allow us some time so that we ca
 n do the needful for you.           01:29 PM, 11th Apr                     NZ                    It's been two days the order has been out for delivery           01:29 PM, 11th Apr                     NZ                    Is there no one you can contact to make sure if they are coming           01:30 PM, 11th Apr                     NZ                    No contact of driver?           01:30 PM, 11th Apr                     NZ                    If its out for delivery someone should have that package yes?           01:30 PM, 11th Apr                   Mohammad                   We are sorry to inform you that we are unable to provide you the driver's number as we do not have the same with us.           01:32 PM, 11th Apr                   Mohammad                   As we already informed you we are going to escalate the issue to the delivery team.           01:34 PM, 11th Apr                   Mohammad                   Kindly allow us some time so that we can do the needful for y
 ou.           01:34 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:38 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037435