Subject: Ticket Assigned - Conversation with Nabil
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 09:18:47 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nabil Nabil                    Hello           01:04 PM, 11th Apr                     Nabil                    Please cancel my order           01:04 PM, 11th Apr                     Nabil                    Its under my name thank u           01:04 PM, 11th Apr                   Mohammad                   Good Afternoon Nabil, Thank you for contacting Max, This is Khalid, I will be happy to help you.           01:05 PM, 11th Apr                     Nabil                    Cancel my order           01:06 PM, 11th Apr                     Nabil                    Its under my number also           01:06 PM, 11th Apr                   Mohammad                   Please allow me a moment to check this for you.           01:07 PM, 11th Apr                   Mohammad                   Thank you for your patience.           01:10 PM, 11th Apr                   Mohammad                   We would like to inform you that we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           01:10 PM, 11th Apr                   Mohammad                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.  ​           01:10 PM, 11th Apr                     Nabil                    I already said before to one agent delivery           01:11 PM, 11th Apr                     Nabil                    2 days ago           01:11 PM, 11th Apr                     Nabil                    And today again they send me msg out of delivery           01:11 PM, 11th Apr                   Mohammad                   Thank you for the confirmation.           01:15 PM, 11th Apr                   Mohammad                   We will ask the delivery team to cancel the delivery.           01:15 PM, 11th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:15 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:17 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037248