Subject: Ticket Assigned - Conversation with Jinesh Nair
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 09:17:50 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jinesh Nair Jinesh Nair                    Hi           01:01 PM, 11th Apr                     Jinesh Nair                    I am not getting any proper update on the same           01:01 PM, 11th Apr                     Jinesh Nair                    Why is my refund amount not processed yet?           01:02 PM, 11th Apr                     Jinesh Nair                    1st April the return item was picked up           01:02 PM, 11th Apr                     Jinesh Nair                    return request 1004145624 for order 9421741879           01:02 PM, 11th Apr                   Mohammad                   Good Afternoon Jinesh, Thank you for contacting Max, This is Khalid, I will be happy to help you.           01:03 PM, 11th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this
  for you.           01:05 PM, 11th Apr                   Mohammad                   Thank you for your patience.           01:08 PM, 11th Apr                   Mohammad                   Kindly note that we are checking the issue with our warehouse team.           01:08 PM, 11th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:09 PM, 11th Apr                     Jinesh Nair                    Since 1 week i am getting the same reply           01:09 PM, 11th Apr                   Mohammad                   We are sorry for this delay.           01:14 PM, 11th Apr                   Mohammad                   We request you to kindly allow us 24-48 hours more and we will surely come back with the proper solution'           01:14 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:17 PM
 , 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037241