Subject: Ticket Assigned - Conversation with ZM Shaikh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 08:29:56 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ZM Shaikh ZM Shaikh                    Hi           12:17 PM, 11th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:17 PM, 11th Apr                   Centrepoint UAE whatsapp bot                    Hello ZM Shaikh , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            12:17 PM, 11th Apr                     ZM Shaikh                    � Refund Information           12:18 PM, 11th Apr                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            12:18 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           12:18 PM, 11th Apr                     ZM Shaikh                    No           12:18 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           12:18 PM, 11th Apr                     ZM Shaikh                    Talk to Agent           12:18 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:18 PM, 11th Apr                     ZM Shaikh                    [email-masked]           12:19 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:19 PM, 11th Apr                     ZM Shaikh                    ok           12:19 PM, 11th Apr                   Mohammad                   Good Afternoon Shaikh, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:20 PM, 11th Apr                   Mohammad                   Please allow me a moment to check this for you.           12:24 PM, 11th Apr                   Mohammad                   We can confirm that your refund has been successfully completed on 4/11/23 against the cancelled item under the order id 9425764235.           12:26 PM, 11th Apr                   Mohammad                   Your refund was sent to the Original form of payment. Since a part of your order was paid for by My Credits, the amount from my credits was returned to your my credits account. You will see break-up of your refund below:           12:26 PM, 11th Apr                   Mohammad                   Visa Card : AED 53.55  My credit wallet : AED 38.7057           12:26 PM, 11th Apr                   Mohammad                   Is there anything else I can assist you with?           12:27 PM, 11th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:29 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6036829