Subject: New Reply Received - Promotions or Gift Vouchers
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 08:00:18 +0000 (UTC)

Hi Mohammad Khalid,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div>PFB screenshot</div>
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzA0NDg0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WRmdcStazW61S3pbS2NXroMd-RWoLbciykrH4qp9N5Y" data-id="2044017044844"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 09-Apr-2023, at 1:20 PM, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6013197</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Ekata,<br><br>
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<div dir="ltr">Thank you for getting in touch with Centrepoint.<br><br>We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would be happy to help you. However for us to check and investigate, we would need some more information.<br><br>Please provide us with ​the screenshot of the offer so that we can check and assist you accordingly.<br><br>Looking forward to hearing from you.</div>
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<div dir="ltr"><div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, " dir="ltr">Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6013197