Subject: Ticket Assigned - Conversation with Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 16:07:01 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425216237 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040923002144     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0521870996            07:41 PM, 10th Apr                     Hello                    ok           07:45 PM, 10th Apr                   Mohammad                   Good Evening Misbah, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:52 PM, 10th Apr                     Hello                    hi khalid           07:56 PM, 10th Apr                     Hello                             07:56 PM, 10th Apr                     Hello                    this is my order that was supposed to be delivered yesterday, but unfortunately i missed the call - but since then, i have not been contacted again           07:57 PM, 10th Apr                     Hello                    when will my order arrive? do i need to call the delivery service? and if so, where can i find their number?           07:57 PM, 10th Apr                   Mohammad                   Thank you for your patience.           08:00 PM, 10th Apr                   Mohammad                   Kindly note that we will forward the issue to the delivery team to expedite the delivery.           08:00 PM, 10th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:00 PM, 10th Apr                     Hello                    ??           08:01 PM, 10th Apr                     Hello                    Okay, thanks           08:01 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           08:06 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6031637