Subject: Ticket Assigned - Conversation with ♡um Hamid
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 15:21:48 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ♡um Hamid ♡um Hamid                    Hi           06:57 PM, 10th Apr                     ♡um Hamid                    I want to know when my delivery will arrive           06:58 PM, 10th Apr                     ♡um Hamid                    At what time           06:58 PM, 10th Apr                     ♡um Hamid                    Because I want to leave the house           06:58 PM, 10th Apr                   Mohammad                   Good Evening Um Hamid, Thank you for contacting Max, This is Khalid, I will be happy to help you.           07:00 PM, 10th Apr                     ♡um Hamid                    9425559538 this is my orders number           07:01 PM, 10th Apr                     ♡um Hamid                    Hello           07:09 PM, 10th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:11 PM, 10th Apr                   Mohammad                   Kindly note that our delivery team delivers the order till 10PM.           07:12 PM, 10th Apr                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needful for you.           07:12 PM, 10th Apr                   Mohammad                   Is there anything else I can assist you with?           07:12 PM, 10th Apr                     ♡um Hamid                    Can I cancel the order?           07:13 PM, 10th Apr                   Mohammad                   We are sorry to inform you that we are not able to cancel the order as it is with the courier now.           07:16 PM, 10th Apr                   Mohammad                   However, we would request you to not accept the delivery of your order.           07:16 PM, 10th Apr                   Mohammad                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           07:16 PM, 10th Apr                     ♡um Hamid                    Ok thanks           07:17 PM, 10th Apr                   Mohammad                   Is there anything else I can assist you with?           07:19 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:21 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6031491