Subject: Ticket Assigned - Conversation with ?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 15:01:32 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hi           06:41 PM, 10th Apr                     ?                    I returned some items on 27 /3           06:41 PM, 10th Apr                     ?                    But till now I haven't received my refund           06:42 PM, 10th Apr                     ?                             06:44 PM, 10th Apr                     ?                    Also on 8 /4           06:44 PM, 10th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           06:45 PM, 10th Apr                     ?                             06:45 PM, 10th Apr                     ?                    I 'd like to know why I haven't received the refund till now           06:46 PM, 10th Apr                   Mohammad                   Thank you for sharing the 
 order details. Please allow me a moment to check this for you.           06:48 PM, 10th Apr                   Mohammad                   8422743153           06:48 PM, 10th Apr                   Mohammad                   Thank you for your patience.           06:48 PM, 10th Apr                   Mohammad                   Kindly note that your refund is getting rejected due to technical issue and we are sorry for this delay.           06:49 PM, 10th Apr                   Mohammad                   We will forward the issue to our tech team and will update you via the email once we will have any update.           06:49 PM, 10th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:50 PM, 10th Apr                     ?                    Ok           06:52 PM, 10th Apr                   Mohammad                   Is there anything else I can assist you with?           06:52 PM, 10th Apr        
              ?                    How long will it take to refund me ?           06:53 PM, 10th Apr                     ?                    The 4 refunds were rejected?           06:54 PM, 10th Apr                   Mohammad                   Kindly note that it may take upto 24-48 hours to resolve the issue.           06:57 PM, 10th Apr                     ?                    Ok           06:57 PM, 10th Apr                     ?                    Thank you           06:58 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:00 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6031429