Subject: Ticket Assigned - Conversation with Kayla
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 12:32:33 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kayla Kayla                    Sorry for the delay           04:19 PM, 10th Apr                     Kayla                             04:20 PM, 10th Apr                     Kayla                    The items I sent for return were already collected but still no refund           04:20 PM, 10th Apr                     Kayla                             04:20 PM, 10th Apr                   Mohammad                   Good Afternoon Kayla, Thank you for contacting Max, This is Khalid, I will be happy to help you.           04:21 PM, 10th Apr                     Kayla                    Thank you           04:23 PM, 10th Apr                   Mohammad                   Thank you for your patience.           04:25 PM, 10th Apr                   Mohammad                   Kindly note that as per the tracking details your items have been reached at warehouse on Apri
 l 09.           04:25 PM, 10th Apr                   Mohammad                   We would like to inform you that it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           04:26 PM, 10th Apr                   Mohammad                   Once the refund amount AED 54 will be done, you will receive the refund voucher via the registered email id.           04:26 PM, 10th Apr                     Kayla                    Ok thank you           04:27 PM, 10th Apr                   Mohammad                   Is there anything else I can assist you with?           04:28 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           04:32 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6030384