Subject: Ticket Assigned - Conversation with Mohammad Alshare'a
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 11:59:40 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammad Alshare'a Mohammad Alshare'a                    Hello there           03:37 PM, 10th Apr                     Mohammad Alshare'a                    I have 2 online orders which are under processing since before yesterday           03:37 PM, 10th Apr                     Mohammad Alshare'a                    8425232939           03:38 PM, 10th Apr                     Mohammad Alshare'a                    8425182310           03:38 PM, 10th Apr                     Mohammad Alshare'a                    I wonder when they will be ready for collection           03:38 PM, 10th Apr                   Mohammad                   Good Afternoon Mohammad, Thank you for contacting Max, This is Khalid, I will be happy to help you.           03:43 PM, 10th Apr                     Mohammad Alshare'a                    Good afternoon Khalid           03:44 PM, 10th 
 Apr                     Mohammad Alshare'a                    Can you plz check the status for the above orders?           03:44 PM, 10th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:49 PM, 10th Apr                   Mohammad                   Thank you for your patience.           03:52 PM, 10th Apr                   Mohammad                   Kindly note that your both orders are ready for pickup at the store.           03:52 PM, 10th Apr                     Mohammad Alshare'a                    Thank you ?           03:53 PM, 10th Apr                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           03:53 PM, 10th Apr                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.          
  03:53 PM, 10th Apr                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           03:53 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:59 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6030076