Subject: Ticket Assigned - Conversation with S
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 11:58:17 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with S S                    Hi           03:26 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:26 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟             03:26 PM, 10th Apr                     S                    English           03:27 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello S , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:27 PM, 10th Apr                     S                    I am new user and first time shopping           03:27 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello S , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:27 PM, 10th Apr                     S                    Discount code is not working           03:27 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello S , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:27 PM, 10th Apr                     S                    Can you help me to fix           03:27 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello S , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:27 PM, 10th Apr                     S                    � Order Status           03:28 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:28 PM, 10th Apr                     S                    123445           03:28 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           03:28 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:28 PM, 10th Apr                     S                    1           03:28 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:28 PM, 10th Apr                     S                    123445568           03:28 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           03:28 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:28 PM, 10th Apr                     S                    2           03:28 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello S , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:28 PM, 10th Apr                     S                    �Store Location           03:28 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Looking for a Centrepoint store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️             03:28 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           03:28 PM, 10th Apr                     S                    No           03:29 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           03:29 PM, 10th Apr                     S                    Talk to Agent           03:29 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:29 PM, 10th Apr                     S                    [email-masked]           03:29 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:29 PM, 10th Apr                     S                    Hi I am new user and first time shopping your application and discount code is not working           03:30 PM, 10th Apr                     S                    I need this to be fixed           03:30 PM, 10th Apr                   Mohammad                   Good Afternoon Tajbibi, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           03:31 PM, 10th Apr                     S                    Hi           03:32 PM, 10th Apr                     S                    Hi I am new user and first time shopping your application and discount code is not working           03:32 PM, 10th Apr                     S                    I need this to be fixed           03:32 PM, 10th Apr                     S                    Hi           03:34 PM, 10th Apr                   Mohammad                   Thank you for sharing the concern.           03:37 PM, 10th Apr                     S                    Can you help me to fix           03:38 PM, 10th Apr                   Mohammad                   We request you to kindly share with us the screenshot of the issue.           03:38 PM, 10th Apr                     S                    I want to proceed           03:38 PM, 10th Apr                     S                    Sure           03:38 PM, 10th Apr                     S                             03:41 PM, 10th Apr                     S                    It’s new account new first time purchase           03:41 PM, 10th Apr                     S                    Discount code not working           03:41 PM, 10th Apr                   Mohammad                   Thank you for sharing the screenshot.           03:42 PM, 10th Apr                   Mohammad                   Kindly note that we will check the issue with our tech team and we will update you via the email           03:42 PM, 10th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           03:42 PM, 10th Apr                     S                    I want to proceed today kindly assist to fix           03:42 PM, 10th Apr                     S                    So I will not proceed with Cary           03:43 PM, 10th Apr                     S                    Cart***           03:43 PM, 10th Apr                   Mohammad                   Kindly note that it may take upto 24-48 hours to check the issue.           03:48 PM, 10th Apr                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           03:48 PM, 10th Apr                   Mohammad                   Is there anything else I can assist you with?           03:51 PM, 10th Apr                     S                    I will wait and hope you guys fix the issue as clearly shows with email it’s new user and first purchase           03:52 PM, 10th Apr                     S                    As soon it will fix then I will proceed with my cart           03:52 PM, 10th Apr                     S                    Thank you           03:52 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:57 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6030063